Customer Service Representative

Customer Service Representative

LIAN TONG INSURANCE SERVICES

Hacienda Heights, CA Job Details Part-time | Full-time From $17 an hour 1 day ago Qualifications Computer literacy Filing Administrative experience Multi-line phone systems Typing Clerical experience Full Job Description Overview Join our dynamic team as a Customer Service Representative and become the friendly, helpful face of our organization! In this vital role, you will provide exceptional support to our clients and visitors, ensuring their needs are met with professionalism and enthusiasm. Your positive attitude and organizational skills will help create a welcoming environment while managing a variety of administrative tasks. This paid position offers an exciting opportunity to develop your office management and customer service expertise in a fast-paced setting. Duties Greet visitors and clients warmly at the front desk, providing excellent customer support and assistance Manage multi-line phone systems, directing calls efficiently and professionally Handle data entry, filing, and document proofreading with accuracy and attention to detail Utilize Microsoft Office, Google Workspace, and other computer skills to prepare reports, correspondence, and schedules Assist with calendar management and appointment scheduling for staff and executives Perform clerical tasks such as filing, photocopying, and maintaining office supplies Support office management activities including bookkeeping, record keeping, and basic bookkeeping tasks Skills Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools Excellent phone etiquette with experience managing multi-line phone systems Bilingual abilities are highly valued for effective communication with diverse clients and team members Prior office experience or administrative experience is preferred to ensure smooth operations Exceptional organizational skills with the ability to prioritize tasks efficiently Typing speed and accuracy for data entry and document processing Knowledge of QuickBooks or similar bookkeeping software is a plus Experience in medical or dental receptionist roles is advantageous but not required Personal assistant or office management experience can enhance your effectiveness in this role Strong attention to detail for proofreading documents and maintaining accurate records Effective time management skills to handle multiple responsibilities seamlessly This position is ideal for motivated individuals eager to contribute to a professional environment while honing their customer service and administrative skills. We are committed to supporting your growth within our organization!

Pay:

From $17.00 per hour

Work Location:

In person