Skip to main content
Tallo logoTallo logo
Apply for this opportunity

To apply for this job, you'll continue to an external website or email application.

Apply Offsite

Customer Relations Representative

Job

TECHSTYLES SPORTSWEAR

Hayward, CA (In Person)

$44,720 Salary, Full-Time

Posted 3 days ago (Updated 2 days ago) • Actively hiring

Expires 8/11/2026

Review key factors to help you decide if the role fits your goals.
How is this calculated?
Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
41
out of 100
Average of individual scores

Were these scores useful?

Skill Insights

Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.

Job Description

PRIMARY PURPOSE AND FUNCTION
The purpose of this position is to build and maintain customer loyalty by providing prompt friendly service by being the first point of customer contact for inquiries such as pricing, product information, shipments and orders while ensuring delivery of excellent customer service. This is done by timely and accurate processing of orders, communication and coordination with other departments, when necessary, to resolve inquiries. Doing so will build and maintain customer loyalty.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
o Following all procedures regarding order fulfillment o Processing customer orders using data entry software program (Impress) o Resolving miscellaneous customer service issues o Corresponding with customers via email and phone o Contacting customers regarding any shipping delays, discontinued items, etc. o Reviewing and resolving ordering issues o Confirming all orders within 48 hours o Proofing data entry orders for accuracy and correction of any discrepancies o Reviewing customer service emails a minimum of 10 times daily and forwarding e-mail to proper personnel o Process invoicing daily o Performing any other tasks and duties, as assigned o Make decisions on prioritization of work o Maintain control of A/R collections
KNOWLEDGE AND SKILL
o High School Diploma or equivalent o Ability to communicate effectively with employees and customers o Ability to drive results with minimal direction o Multi-talented skill set and capable of making little or no errors in work duties o Ability to work in a fast-paced environment o Computer proficiency and aptitude to learn new software programs
PHYSICAL DEMANDS
Examples:
Sitting for long periods of time, frequent alpha/numeric keyboarding, oral communication over the phone and in person, ability to view a computer monitor, lifting up to 30 pounds, frequent filing
Pay:
$21.00 - $22.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Vision insurance
Work Location:
In person