Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Customer Service Clerk
Job
City of Hughson
Hughson, CA (In Person)
$43,337 Salary, Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
41
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Job Summary We are seeking a dynamic and energetic Customer Service Clerk to join our team! In this vital role, you will be the friendly face and helpful voice that ensures our customers receive exceptional support and service. Your enthusiasm, strong communication skills, and ability to handle multiple tasks with efficiency will help create a positive experience for every client. Whether assisting in person, over the phone, or through digital channels, you will play a key role in fostering customer satisfaction and loyalty. Perform a variety of general clerical duties including computer data entry, typing,and maintaining files and records; order office supplies and forms; compose public information documents for the City; maintain and update the City website. Assist customers, both internal and external, by answering questions and providing information over the telephone and in person regarding customer service related programs, facility rentals, utility accounts, business licensing and other City procedures. Collect and receipt revenues for facility rentals; provide tours of facilities; process facility rental application, review for completeness; maintain calendar of facility rentals; communicate with security firms to ensure rental compliance. Count cash drawer; balance cash, checks and credit card payments; prepare bank deposits. Process incoming mail; open, sort and process utility payments; verify account numbers and amount paid; process returned mail. Process and match payment vouchers and invoices; verify accuracy of information, research discrepancies, assign codes and verify with registers. Run a variety of reports; research and resolve discrepancies related to transaction and customer accounts Qualifications Any combination of education and experience that provides the knowledge, skills and abilities necessary for a Customer Service Clerk. A typical way of obtaining the required qualifications is to possess the equivalent of one year of clerical experience in an office setting involving financial record keeping, including accounting, cashiering, customer services or related function. A high school diploma or equivalent. License/Certificates Possession of, or ability to obtain, a valid class C California driver's license. Please complete the job application found on our website and email to kweimer@hughson.org