Technical Assistance Center Specialist

Technical Assistance Center Specialist Advantage Technical - 3.7 Irvine, CA Job Details Temporary | Full-time $34.71 an hour 1 hour ago Benefits Commuter assistance Health savings account AD&D insurance Paid holidays Health insurance Dental insurance 401(k) Employee assistance program Vision insurance Employee discount Pet insurance Qualifications Word processing Automotive diagnostic technologies Emission control systems Working in the automotive repair industry Automotive electrical faults troubleshooting Technical Proficiency Dealership experience Database software proficiency Full Job Description Technical Assistance Center Specialist - Power Up Your Automotive Expertise Drive Solutions, Support Dealerships, and Keep Engines Running Smoothly Step into a dynamic role at the heart of automotive service support. As a Technical Assistance Center Agent , you'll be the go-to expert for dealership technicians, providing critical warranty approvals and technical guidance on engine repairs. This role blends hands-on automotive knowledge with data-driven analysis, giving you the opportunity to impact service quality and efficiency across a leading automotive network.

Pay and Schedule Hourly Pay:

$34.71

Schedule:

Flexible leave coverage with potential for long-term contract Key Responsibilities Provide warranty approvals for engine repairs to dealership technicians Record, track, and manage technical inquiries in the Technical Assistance Database Investigate and analyze vehicle specifications and system operations to resolve inquiries and validate service publications Prepare trend analysis and technical reports from the database Offer technical assistance to parts department hotline and technical personnel Collaborate with dealership teams to ensure consistent application of service procedures Why You'll Love This Role This position offers a competitive benefits package designed to support your health, career, and work-life balance. Enjoy comprehensive medical, dental, and vision insurance, 401(k) retirement savings plans, employee assistance programs, commuter benefits, pet insurance, health savings accounts, AD&D coverage, and exclusive employee discounts. With long-term contract potential, this role is an excellent opportunity for automotive service professionals looking to grow and develop their expertise in a supportive environment. Requirements 5+ years of experience as an automobile service technician Dealership technician experience required Two-year technical degree in vocational/automotive technology or equivalent experience preferred Multiple ASE certifications desired; Master ASE certification preferred Strong troubleshooting skills for electrical systems and OBD II emission systems Proficiency in computer word processing and database programs Ready to Accelerate Your Career? If you're a skilled automotive technician with dealership experience and a passion for problem-solving, this opportunity puts you at the forefront of service excellence. Click to join a team where your expertise drives results and supports automotive innovation. The base pay range listed reflects what we reasonably expect to offer for this role. Actual pay may vary based on location, experience, and performance. Depending on the position, benefits may include medical, dental, and vision coverage; retirement and savings plans; paid holidays and time off; supplemental insurance; and additional wellness or incentive programs. About Us Advantage Technical connects top- talent in technology, engineering, and technical fields with forward-looking companies. Advantage Technical is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Advantage Technical offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Advantage Technical is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.