Customer Service Representative (CSR)

At our company, we've built our reputation by helping clients strengthen their brands through direct, face-to-face customer engagement at in-person events. Our team plays a key role in creating memorable experiences, providing high-quality service, and representing our clients with professionalism and energy. Our success is driven by developing skilled professionals, cultivating strong leadership, and adapting to the evolving needs of our clients and their customers. We're committed to fostering a workplace grounded in transparency, trust, and community. Our culture is close-knit—where every team member feels supported, valued, and motivated to grow. If you're looking to build meaningful skills while working hands-on with customers in a collaborative, team-focused environment, this role may be the perfect fit. What You'll Do as a Customer Service Representative (CSR): Connect with customers one-on-one to understand their needs and provide tailored product and service recommendations. Build rapport by listening actively, showing empathy, and delivering solutions that enhance the customer experience. Represent our values with professionalism, enthusiasm, and a customer-first mindset. Support ongoing sales initiatives by following up on inquiries and communicating important information to the Sales Team. Contribute to a collaborative, team-focused atmosphere by offering help where needed and sharing best practices. Participate in ongoing training and skill development, embracing feedback and growth opportunities. Stay informed on all current products, services, and promotional offerings from our clients. Follow company policies and guidelines to ensure a consistent and reliable customer experience. Who Thrives in This Role -

Customer Service Representative:

Friendly, approachable individuals who enjoy helping others. People who are passionate about providing memorable and positive customer experiences. Self-motivated professionals who can work efficiently and accurately. Team players who excel in fast-paced and adaptable environments. Problem-solvers with strong communication and critical-thinking skills.

Customer Service Representative Qualifications:

Ability to work well independently and within a team. Adaptability and comfort with multitasking in a dynamic setting. High standards of integrity, professionalism, and reliability. Strong attendance and punctuality. Previous experience reaching sales or performance goals (preferred). High school diploma or equivalent (required). 1+ years of customer service or sales experience is preferred but not required.

Job Type:

Full-time Pay:

$950.00 - $1,350.00 per week

Benefits:

401(k)

Work Location:

In person