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Customer Support Representative
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E. Biz Solutions
La Mesa, CA (In Person)
$72,800 Salary, Full-Time
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Job Description
Customer Support Representative E. Biz Solutions La Mesa, CA Job Details Full-time $1,200 - $1,600 a week 2 days ago Qualifications Account maintenance Full Job Description We are a sales and development firm in San Diego expanding, and we need a Customer Support Representative dedicated to AT&T Business solutions. The Customer Support Representative will support sales communication, assist with customer needs, coordinate solutions for businesses, and help ensure every sales interaction is transparent and reassuring. As a Customer Support Representative, you'll receive sales training on AT&T Business solutions right from day one so you can meet with businesses and provide guidance on AT&T Business's options that fit perfectly. The Customer Support Representative will then collaborate with sales teams to maintain clear sales outreach and create smooth sales pathways during conversations. Role Requirements for a Customer Support Representative Complete comprehensive training on AT&T Business solutions to provide ongoing customer support, answer service-related questions, and guide clients through solutions tailored to their business needs in the San Diego market. Identify new sales opportunities by engaging with businesses to discuss their high-speed connectivity needs. Present the value of AT&T's dedicated business wireless plans to help companies maximize their mobile sales efficiency. Coordinate account activities, including billing inquiries, service updates, and contract renewals, to ensure customer satisfaction. Proactively address customer concerns by troubleshooting issues and escalating to specialized teams when needed. Track customer interactions and sales progress in sales systems to maintain accurate records and follow up on opportunities. What You'll Gain as a Customer Support Representative Learn how to match business needs with the right connectivity or service solutions. Strengthen your ability to explain value in clear, friendly, business‑ready language. Learn how to manage a business account with consistency and care. Build long‑term relationship skills that support repeat sales and renewals. Qualities of a Customer Support Representative A high school diploma or GED is preferred. Experience in customer service, sales or customer support. Motivated by daily sales goals and long‑term customer satisfaction. Learns quickly and stays open to new offers, tools, and sales processes.