Customer Support Specialist (Bilingual in English/Chinese)

Customer Support Specialist (Bilingual in English/Chinese) Prince of Peace Enterprises, Inc Livermore, CA Job Details Full-time $23 - $28 an hour Benefits Health savings account Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Qualifications Sales support Customer relationship building Microsoft Outlook Spreadsheets Client rapport building English Customer relationship management Clerical experience Chinese Order entry Time management

Full Job Description About Us:

Prince Of Peace Enterprises, Inc. is a minority-owned, privately held company established in 1983, and headquartered in the San Francisco Bay Area. As a nationally recognized consumer goods Sales and Distribution company we pride ourselves on providing premium natural, nutritional, and gourmet branded products from around the world. Since its founding in 1983 the company has consistently grown and more often outpaced the growth in the categories where it conducts business. With 3 strategically located warehouses we service three functional sales businesses vertically integrated to the Mass Market, Health Food and Ethnic channels of trade across the U.S.A., Canada, and Internationally.

Responsibilities & Duties:

Responding to phone & email inquiries Order entry & invoicing Miscellaneous clerical tasks Logistics and support for Sales & Procurement Other duties as required to support team goals and objectives

Requirements & Qualifications:

Must be legally authorized to work in the United States without sponsorship now or in the future. Strong sense of urgency, commitment, and accountability. Ability to work in a fast-paced environment. Excellent communication, organizational, and time management skills. Ability to build and maintain customer relationships. Ability to work both independently and within a team. Proficiency in Microsoft Office (Excel, Word, Outlook). Capability to learn invoicing and order processing systems. Previous experience in sales support or customer service preferred. Bilingual in English and Chinese (Fluent in writing & speaking).

Job Type:

Full-time Pay:

$23.00 - $28.00 per hour

Benefits:

401(k) Dental insurance Employee discount Health insurance Health savings account Paid time off Vision insurance Application Question(s): Are you fluent in English Will you now or in the future need work visa sponsorship, or in the period of

OPT/CPT/STEM?

How did you hear about this opportunity? Please list 2-3 dates and time ranges that you could do an interview. This role requires working onsite full time at our office in Livermore. Are you able to meet that requirement?

Experience:

Office-based customer service: 1 year (Required) Customer relationship management: 1 year (Preferred)

Language:

English (Required) Chinese (Required) Ability to

Commute:

Livermore, CA 94551 (Required)

Work Location:

In person