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Customer Service Representative

Job

Cambrian FMS

Long Beach, CA (In Person)

$45,760 Salary, Full-Time

Posted 6 days ago (Updated 4 days ago) • Actively hiring

Expires 7/20/2026

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Job Description

About us: Cambrian FMS is a Financial Management Service (FMS) dedicated to empowering individuals with disabilities by supporting them in hiring their field employees, as well as allocating their state-funded budgets. This company is state-funded. With over 25 years of experience serving people with developmental disabilities in California, the organization provides high-quality customer service tailored to each client's needs.
Role Description:
The Customer Service Representative will provide excellent support to clients by answering questions, solving problems, and assisting with their needs via phone and email. Daily tasks include communicating with clients, updating their records, and working with our internal team to ensure a smooth experience. This role contributes to improving client relationships, helping the organization move efficiently while delivering excellent customer satisfaction. This is a great entry level opportunity for individuals looking to gain exposure to a professional office environment. What you'll do: Coordinate with various departments in a fast-paced environment to ensure all necessary paperwork. Conduct orientation sessions to familiarize new hires with company policies, procedures, and culture. Communicate with client referral sources via email and phone on matters such as on-boarding and general questions. Coordinate effectively with supervisors and internal staff.
Qualifications:
Excellent customer service skills over the phone and via email Familiarity with workplace software such as Microsoft Excel and Microsoft Teams MUST be bilingual in
Spanish and English Job Type:
Full-time Benefits:
Dental insurance Flexible schedule Health insurance Vision insurance One 3 day weekend per month throughout the year
Work Location:
In- person
Benefits:
Dental insurance Health insurance Paid time off Vision insurance
Work Location:
In person
Pay:
From $22.00 per hour
Benefits:
401(k) Dental insurance Health insurance Life insurance Vision insurance
Work Location:
In person