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Entry Level Customer Representative
Job
All For One Group, Inc.
Martinez, CA (In Person)
$56,000 Salary, Full-Time
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Job Description
Entry Level Customer Representative All For One Group, Inc. - 3.8 Martinez, CA Job Details Full-time $52,000 - $60,000 a year 10 days ago Benefits Professional development assistance Qualifications Customer communication Customer relationship building Client inquiry handling High school diploma or GED Customer engagement Initial Contact (sales skills) Individual consumer customer service Customer support Customer interaction during outreach Consultative selling Entry level Full Job Description All For One Group, Inc., a top-tier customer support and development firm, is looking for an Entry Level Customer Representative to represent AT&T Fiber. As an Entry Level Customer Representative, you'll assist customers by answering questions about AT&T Fiber services, explaining available internet options, and helping them choose solutions that fit their household's needs, from smooth streaming to reliable connectivity across multiple devices. As an Entry Level Customer Representative , you'll begin training that blends product knowledge with customer support skills, preparing you to answer customer questions about AT&T Fiber's speed, reliability, and internet solutions. Responsibilities of the Entry Level Customer Representative Deliver exceptional customer service by helping customers understand how AT&T Fiber supports their everyday internet needs Initiate personable conversations that uncover customer challenges, shaping enrollment recommendations that feel tailored and authentic. Guide customers through enrollment steps with precision, ensuring accuracy and professionalism in every customer interaction. Uphold AT&T Fiber's reputation by delivering trustworthy, customer‑focused experiences. Qualifications of the Entry Level Customer Representative A high school diploma or equivalent is preferred. Experience in customer support or customer experience is a plus, but not mandatory. Dependable in balancing multiple customer inquiries with accuracy and care. Team‑oriented spirit that supports collective team achievements.