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Part-Time Customer Service Representative (Afternoon Shift)

Job

The UPS Store

Milpitas, CA (In Person)

$41,535 Salary, Part-Time

Posted 2 weeks ago (Updated 18 hours ago) • Actively hiring

Expires 8/13/2026

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Job Description

Part-Time Customer Service Representative (Afternoon Shift) 142 North Milpitas Boulevard, Milpitas, CA 95035 $18.70 - $21.00 an hour - Part-time $18.70 - $21.00 an hour - Part-time The Part-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.
RESPONSIBILITIES
Delivers outstanding customer service to walk-in customers and telephone inquiries Continuously practices good listening skills with customers, UPS Store team members, and leadership Takes ownership of the customer's shipping needs and offers viable solutions Takes action to learn all product and service offerings, alternative solutions, and industry trends Operates all equipment, software, and devices in an expert fashion and is willing to teach others Maintains a clean, organized, and safe working environment Performs other duties as assigned
QUALIFICATIONS
High school diploma or GED required Strong computer skills, including Microsoft Office, Gmail and POS system Outstanding phone skills Strong verbal and written communication skills, including spelling and math Prompt, reliable, and responsible Able to lift 40+ pounds Willing and able to work 20 to 25 hours per week for a 5-6-day work week, Afternoon shift between 1 PM and 6
PM Job Type:
Part-time Pay:
$18.70 - $21.00 per hour
Benefits:
Employee discount
Work Location:
In person