Auto Body Shop Customer Service Representative

Auto Body Shop Customer Service Representative Auto Collision Group - 2.0 Mission Viejo, CA Job Details Full-time $18 - $20 an hour 21 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Employee assistance program Vision insurance Employee discount Qualifications Microsoft Word Spanish Customer communication Microsoft Excel Microsoft Outlook English Individual consumer customer service Multi-line phone systems

Full Job Description Duties and Responsibilities:

Answer multi-line telephone system, determine caller's needs and route to the appropriate party. Update customers and Insurance companies with repair status. Open repair orders. Deliver vehicles, collect payments and signatures on all necessary paperwork. Call on assignments and confirm insurance coverage. Complete and assist in miscellaneous tasks.

Qualifications:

Excellent customer service skills Bilingual (Spanish) Strong written/oral communication skills Experience in the collision repair industry preferred Ability to work in a fast-paced environment Must be punctual, with solid time-management skills. Proficient with

Microsoft Word/Outlook/Excel Job Type:

Full-time Job Type:

Full-time Pay:

$18.00 - $20.00 per hour

Benefits:

401(k) Dental insurance Employee assistance program Employee discount Health insurance Paid time off Vision insurance

Experience:

CSR:

1 year (Required)

Language:

Spanish /English (Required)

Work Location:

In person