Customer Service Representative

Customer Service Representative Murrieta, CA Job Details Full-time $20 - $25 an hour 1 day ago Benefits Health insurance Paid time off Vision insurance Employee discount Retirement plan Qualifications Computer operation Microsoft Excel Microsoft Outlook Auto estimating Interpersonal skills Computer literacy

Driver's License Full Job Description The Opportunity:

Faith Quality Auto Body is a local, independently owned collision repair shop that has been a staple in the community for over 40 years. We are looking for a dedicated team member to welcome, support, and assist our loyal customer base. In our busy shop, you won't just be answering phones you'll be developing deep relationships and honing specialized industry skills in a high-volume, professional environment.

The Benefits Package:

Health & Security:

Medical Insurance and IRA with a 3% company match

Work-Life Balance:

Paid Time Off (PTO)

Stability:

Join a team with four decades of success and a consistent, high-volume workflow.

What You'll Be Doing:

Customer Excellence:

Acting as the first point of contact for new and existing customers, providing professional and supportive service.

Estimating Support:

Utilizing CCC One/Management Systems to assist with computerized estimating and file management.

Office Coordination:

Managing a fast-paced workflow using Microsoft Office products and maintaining high organizational standards.

Decision Making:

Using sound judgment to resolve customer inquiries and support the production team. What You Need to

Bring:

Industry Experience:

A minimum of 2 years in a collision repair or automotive environment is preferred.

Technical Skill:

Proficiency in CCC One is a preferred

Computer Literacy:

Strong understanding of Microsoft Office (Word, Excel, Outlook).

Communication:

Excellent verbal and written communication skills with a focus on detail.

Reliability:

The ability to thrive in a high-volume, fast-paced environment.

Job Type:

Full-time Pay:

$20-$25 per hour

Benefits:

Simple IRA Simple IRA Match Health insurance Paid time off

Work Location:

In person

Job Type:

Full-time Pay:

$20.00 - $25.00 per hour

Benefits:

Employee discount Health insurance Paid time off Retirement plan Vision insurance

License/Certification:

Driver's License (Required)

Work Location:

In person