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Customer Service Representative

Job

Robert Half

Oakland, CA (In Person)

Full-Time

Posted 1 week ago (Updated 1 week ago) • Actively hiring

Expires 8/4/2026

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Job Description

Customer Service RepresentativeJob Description:
We are looking for a Customer Service Representative to serve as the primary point of contact for customers, providing product or service information and resolving issues efficiently. This role is ideal for someone who is empathetic, solutions-oriented, and service-driven.
Responsibilities:
Answer incoming calls, emails, and chat inquiries from customersResolve customer concerns related to orders, billing, accounts, or servicesDocument interactions in CRM or ticketing systemsEscalate complex issues to the appropriate team membersMaintain a high level of professionalism and customer satisfaction