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Customer Support
Job
Robert Half
Oakland, CA (In Person)
Full-Time
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Total Score
41
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Job Description
Key ResponsibilitiesRespond to customer inquiries in a timely and professional mannerTroubleshoot and resolve product, service, or account-related issuesDocument interactions accurately in customer service or CRM systemsEscalate complex concerns to the appropriate internal teamsProvide customers with accurate information regarding products, services, or processesFollow up on open issues to ensure resolution and customer satisfactionSupport service quality goals and contribute to a positive team environment