Client Representative

At North Shore Consultings, we spend each day building campaigns for our clients with personality and professionalism. We are looking for a Client Representative to work within our telecommunications division and the San Diego, CA community. Our main client, AT&T, is expanding their services in the surrounding areas, and the Client Representative will assist in the customer service, sales, and engagement parts of their outreach. The Client Representative role includes both independent and team-oriented work. You will represent the client during customer interactions and sales presentations that introduce local communities to the client's updated products and services. Whether the customer is new to AT&T or a previous customer, we can assist them in upgrading their services if needed. The Client Representative position doesn't just focus on the bottom line, it focuses on solutions and services for customers in the local region. Responsibilities of the

Client Representative:

Meet with new and current customers to explore new AT&T product and service options in their neighborhoods and local areas Provide expert consultation to ensure that each AT&T solution meets the customers' data and service needs Learn additional client information and goals through Client Representative training calls and meetings Exhibit excellent customer service skills and continuously problem-solve to ensure the best outcomes for local consumers Consider daily metrics when conversing with client management and the Client Representative team to build a new perspective on market trends Continuously uphold the professional standards of the Client Representative position, our client, and the company

Client Representative Qualities:

Analytical and problem-solving skills Excellent customer service and interpersonal skills Ability to converse comfortably to introduce AT&T products and services Previous experience in business, hospitality, or sales is a plus but not required Ability to contribute to Client Representative meetings with learned experience Availability for local travel to client-approved locations

Pay:

$900.00 - $1,400.00 per week

Work Location:

In person