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Customer Service Representative
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Budget Blinds of North County San Diego
Oceanside, CA (In Person)
$44,720 Salary, Full-Time
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Job Description
Customer Service Representative Budget Blinds of North County San Diego Oceanside, CA Job Details Full-time $20 - $23 an hour 1 hour ago Benefits Paid training Paid holidays Health insurance Dental insurance 401(k) Paid time off On-the-job training Vision insurance Opportunities for advancement Paid sick time Qualifications Written communication Customer communication Administrative experience Attention to detail Customer support Office management Appointment scheduling Phone call management Time management Full Job Description As a key part of our team's success, Budget Blinds is currently looking for someone energetic to complete our office. This includes scheduling appointments, customer help and follow-up and working with our vendors. We also offer a very competitive bonus program! As the face of the company, you will be responsible for greeting visitors, answering phones, and assisting customers with setting up appointments. You will need an outgoing personality and be able to provide excellent customer service. We don't take ourselves too seriously, but we take our jobs very seriously. You should be highly organized and have strong attention to detail as well as be able to work independently and prioritize projects. Administrative duties include but are not limited to booking in-home and showroom consultations, preparing necessary documents or items for sales and installation teams, and overall customer support pre and post-sale. Benefits/Perks Career Advancement Opportunities (We promote from within the company) Competitive salary Quarterly Bonuses 6 paid holidays Paid vacation time Paid sick time Health insurance Dental insurance Vision coverage M - F Schedule Small family business Responsibilities Greet customers upon entering the showroom with a friendly welcome Understand customers' requests and respond with the appropriate action which may include Following up on existing orders Setting up in-home consultations Manage and organize office tasks as assigned Answer business phones and handle requests Execute defined procedures/processes to eliminate errors and keep the office organized Effectively use office software(s) to Schedule appointments Manage product delivery and installation Manage office supplies and orders as necessary Resolve customer reported issues or escalate Follow up with suppliers, customers, and colleagues regarding issues or questions Distribute communications to the team as necessary Qualifications Previous sales or customer service experience preferred Working knowledge of office software and equipment Thorough understanding of office management procedures Excellent organizational and time management skills Analytical abilities and aptitude in problem-solving Excellent written and verbal communication skills Proficiency in MS Office and technology overall Able to multitask in a fast paced environment Founded in 1992 with a family atmosphere, Budget Blinds is the #1 provider of custom window coverings in North America. Today, there are more than 1,300 Budget Blinds franchise territories serving 10,000 cities across North America, installing 50,000 window treatments per week! We offer custom solutions that consumers cannot get anywhere else, including blinds, shades, shutters, drapery, and smart home solutions.