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Customer Service Specialist

Job

Robert Half

Ontario, CA (In Person)

Full-Time

Posted 4 days ago (Updated 2 days ago) • Actively hiring

Expires 8/11/2026

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Job Description

Our company is seeking a contract Customer Service Specialist to support daily customer interactions and help ensure a positive service experience. This role is ideal for someone who is detail-oriented, organized and passionate about helping customers resolve questions and concerns in a fast-paced environment.
Key Responsibilities:
Respond to customer inquiries by phone, email and chat in a professional and timely manner Resolve customer issues related to orders, accounts, billing or service requests Maintain accurate records of customer interactions in company systems Escalate complex issues to the appropriate internal team when needed Provide product and service information to customers Support administrative tasks related to customer accounts and service operations Follow company procedures and service standards to ensure customer satisfaction