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Service Center Representative
Job
Cut N Dry Restoration
Rancho Cucamonga, CA (In Person)
$47,840 Salary, Full-Time
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Job Description
Service Center Representative Cut N Dry Restoration
- 2.
DAY-TO-DAY
This full-time position typically works at our office Monday through Friday with a rotating weekend and on-call schedule. As a Service Center Representative , you are the first point of contact for our customers. You spend the majority of your time in the office on the phone or computer answering calls, confirming appointments, resolving issues, updating client information, and dispatching technicians. While dispatching technicians, you maximize their time and mileage. As needed, you update customers on any changes. You also ensure customer satisfaction by following up with clients after their services have been performed. With you on our team, our office runs efficiently, and the trusting relationships you create with clients keep them coming back for more!ABOUT CUT N DRY RESTORATION
Cut N Dry Restoration started out as a small family-owned business with the goal of providing high-level service that sets us above the rest. Since our beginning, we have kept countless homes safe and free of harmful mold and bacteria commonly associated with water damage. Our team of dedicated and compassionate IICRC-certified technicians care deeply about ensuring clients can come home to a safe living space and will work day in and day out to make that happen. To ensure our services are top-notch, we implement continual training for our team and cultivate an open atmosphere where each person does their part for shared success. We understand we would be nowhere near as successful without our hardworking team which is why we reward them with exceptional benefits and the best pay in town . Come join our restoration team!OUR IDEAL SERVICE CENTER REPRESENTATIVE
Passionate- about accuracy and office work Detail-oriented
- organized and precise for maintaining operations Self-starter
- to independently tackle tasks Problem-solver
- to quickly address and fix issues Social
- can effectively communicate, both verbally and written Friendly
- to provide exceptional customer service If this sounds like you, keep reading!