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Veterinary Customer Service Representative
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Point Vicente Animal Hospital
Rancho Palos Verdes, CA (In Person)
$43,680 Salary, Full-Time
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Job Description
Veterinary Customer Service Representative Point Vicente Animal Hospital Rancho Palos Verdes, CA Job Details Part-time | Full-time $18 - $24 an hour 20 hours ago Benefits Health insurance 401(k) Paid time off Employee discount Qualifications Teamwork Animal hospital experience Interpersonal skills Medical records Attention to detail Computer skills Multi-line phone systems Full Job Description Job Overview Join Our Team as a Client Services Representative! Where Compassion Meets Exceptional Customer Service Do you love working with people just as much as you love animals? Are you someone who enjoys creating positive experiences, thrives in a fast-paced environment, and believes that every client deserves outstanding service? If so, we'd love to meet you! Our veterinary hospital is looking for a full-time Client Services Representative to become the welcoming face of our practice. As the first person our clients and their pets see, you'll play an essential role in making every visit warm, organized, and stress-free. If you're looking for more than just a job—a place where you're valued, supported, and part of a caring team—this could be the perfect opportunity for you. What You'll Do As a Client Services Representative, you'll help create an exceptional experience for every client by: Greeting clients and their pets with warmth, professionalism, and compassion Scheduling appointments and coordinating client visits Answering phones and providing outstanding customer service Processing payments accurately and maintaining financial integrity Managing client and patient records using our computer systems Communicating effectively with clients, doctors, and fellow team members Helping keep our front office running smoothly in a busy, team-oriented environment Supporting our mission of providing outstanding care for every pet and every family What We're Looking For We're seeking someone who is: Friendly, positive, and genuinely enjoys helping people Passionate about providing exceptional customer service Organized, dependable, and detail-oriented Comfortable using computers and learning new software A strong communicator with excellent phone etiquette Able to multitask while maintaining a calm, professional demeanor A collaborative team player who enjoys contributing to a positive workplace Honest, reliable, and confident handling financial transactions Previous veterinary or medical reception experience is a plus—but we're happy to train the right person with outstanding customer service skills and a positive attitude. Why You'll Love Working Here We believe that taking care of our team is just as important as taking care of our patients. When you join us, you'll enjoy: Competitive benefits package Health insurance 401(k) Paid time off Employee discounts A supportive, respectful, and collaborative team environment Opportunities to learn, grow, and develop your career The rewarding experience of making a difference in the lives of pets and the people who love them every day Schedule Full-Time /