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Call Center Associate

Job

TAD PGS, Inc.

Redondo Beach, CA (In Person)

$52,000 Salary, Full-Time

Posted 6 days ago (Updated 1 day ago) • Actively hiring

Expires 7/12/2026

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Job Description

Call Center Associate at TAD PGS, Inc. Call Center Associate at TAD PGS, Inc. in Redondo Beach, California Posted in 2 days ago.
Type:
full-time
Job Description:
We have an outstanding Contract position for a Call Center Agent to join a leading Company located in the El Segundo, CA surrounding area.
Pay Rate:
$25.00
Job Responsibilities:
Handle inbound and outbound customer interactions professionally and efficiently Assist customers with account inquiries, settlement-related questions, and general support needs Accurately document customer interactions and case details Navigate multiple systems and applications simultaneously Maintain confidentiality and professionalism when handling sensitive information Meet productivity, quality, and service-level expectations Follow established workflows, scripts, and compliance procedures Demonstrate strong listening, problem-solving, and de-escalation skills
Basic Hiring Criteria:
Previous call center, customer service, or contact center experience preferred Must have a minimum of one year of call center experience Strong verbal and written communication skills Comfortable working in a fast-paced, metric-driven environment Strong computer navigation and multitasking abilities Ability to type and document information accurately Professional demeanor with strong attention to detail Must be able to articulate verbally clearly