Customer Service Representative

Customer Service Representative Confidential Riverside, CA Job Details Full-time $55,000 - $60,000 a year 16 hours ago Benefits Career development plan Professional development assistance Qualifications Customer communication Full Job Description Are you an accomplished sales expert looking for a new challenge? We're seeking motivated individuals with a proven track record in direct sales to join our dynamic team of Customer Service Representatives! We are a leading sales organization dedicated to providing exceptional products and services to our customers. We have built a strong reputation for our commitment to quality, customer satisfaction, and innovative solutions. Our mission is to empower customers by delivering top-notch products while providing an outstanding sales experience. As a Customer Service Representative, you will build lasting relationships with clients and understand their unique needs to offer tailored fiber solutions.

Customer Service Representative Responsibilities:

Address customer questions and objections with confidence, using persuasive sales techniques to close deals on fiber services effectively Collaborate with team members and management to exchange best practices and innovative sales strategies Actively participate in training sessions and team meetings alongside fellow Customer Service Representatives to continuously enhance your knowledge of fiber products and sales skills Track and analyze personal sales metrics, adjusting your approach to consistently meet or exceed targets Finalize fiber service agreements and ensure a seamless, customer-focused transaction process Proactively identify new fiber sales opportunities within assigned territories to grow the customer base Maintain thorough documentation of customer interactions and follow-ups to support ongoing sales efforts and customer satisfaction

Customer Service Representative Qualifications:

Proven success or background in account management, direct sales, or a related field Strong verbal communication skills with the ability to engage customers from diverse backgrounds Consistent history of meeting or exceeding sales goals, both independently and within a team of multiple Customer Service Representatives Self-motivated with excellent time management and the ability to work autonomously Quick thinker skilled at overcoming objections and delivering effective solutions High School Diploma or GED Reliable transportation to make a daily commute

Pay:

$55,000.00 - $60,000.00 per year

Benefits:

Professional development assistance

Work Location:

In person