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Student Assistant - DMV Customer Service Support (North State & North Bay Field Offices)
Job
California Intern Network
Sacramento, CA (In Person)
Full-Time
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Job Description
The Department of Motor Vehicles (DMV) is seeking to hire two (2) student assistants in one of the following offices: Redding, Red Bluff, Chico, Yuba City, Oroville, Santa Rosa, Corte Madera, Novato, or Petaluma. This opportunity enables students to have hands-on experience in a fast-paced environment with a diverse customer population for one of the State's most recognized governmental agencies. Responsibilities include a high level of customer service, problem-solving, and the ability to provide detailed verbal instructions. The position will also allow the successful candidate to gain knowledge about the department and its various programs. The student assistants will learn customer service best practices performing tasks such as greeting customers in the entrance and lobby, assessing the nature of the visit, directing customers to the best service option, and providing assistance throughout the service process. The student assistants will also guide customers in using new service delivery methods, including Self Service Terminals and Driver License Touch Screen Terminals. This position is needed and limited from the period of July through August 31, 2026. The student assistants may work in one of the following offices: Redding, Red Bluff, Chico, Yuba City, Oroville, Santa Rosa, Corte Madera, Novato, or Petaluma. If you are friendly, high energy, and result and solution driven - this is the job for you!