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Guest Service Representative

Job

Motel 6

Santa Maria, CA (In Person)

$35,152 Salary, Part-Time

Posted 2 weeks ago (Updated 1 week ago) • Actively hiring

Expires 7/14/2026

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Job Description

Guest Service Representative Motel 6 - 3.3 Santa Maria, CA Job Details Part-time $16.90 an hour 21 hours ago Qualifications Customer service Writing skills High school diploma or GED Ability to follow instructions Computer skills Full Job Description Job Overview We are seeking an energetic and friendly Guest Service Representative to create a welcoming environment for our guests and ensure their experience is exceptional from start to finish. In this role, you will be the first point of contact, providing outstanding customer service, assisting with product information, and managing transactions efficiently. Your enthusiasm and proactive approach will help foster a positive atmosphere that keeps guests coming back. This paid position offers an exciting opportunity to develop your retail and customer service skills while contributing to a dynamic team. Responsibilities Guest registration, computing and collecting payment, and verification of credit card transactions Transmit and receive messages via telephone Read and run various reports Cash handling and balancing operating funds Make and confirm guest reservations Maintain records of assigned and available rooms Sort and rack incoming messages and mail Maintain cleanliness and appearance of front lobby Proactively recognize and address guest concerns Identify sales opportunities to increase revenue Cheerfully interact and assist guests with information regarding property and local amenities Skills Ability to work with minimal supervision and follow written and verbal work instructions Strong communication skills with the ability to engage customers professionally and effectively Bilingual abilities are a plus but not neccesary, helping serve a diverse customer base with ease Excellent customer service skills combined with a positive attitude and a proactive approach to problem-solving Join us as a Guest Service Representative where your enthusiasm fuels memorable guest experiences! We value energetic individuals committed to delivering top-tier service in a fast-paced setting.
Pay:
$16.90 per hour
Education:
High school or equivalent (Required) Shift availability: Day Shift (Required) Ability to
Commute:
Santa Maria, CA 93454 (Required)
Work Location:
In person