Logistics Customer Service Representative

Looking to level up your logistics career? Commodity Forwarders is seeking a Full-Time Logistics Customer Service Representative at our San Francisco branch! This non-exempt position offers a competitive hourly wage range of $24-28, and it's a fantastic opportunity to grow within a fast-paced, supportive team. If you're ready to make an impact and build your future in logistics, we'd love to hear from you.

Salary:

$24-28

Schedule:

Monday -Friday 8:00 AM -4:30

PM Your Responsibilities:

Ensure efficient cargo movement by managing transportation from origin to destination in line with customer instructions and booking procedures. Prioritize workflow to consistently meet customer and vendor satisfaction. Coordinate with customs brokers to secure timely release documentation and support warehouse productivity. Process carrier claims promptly and accurately to resolve issues efficiently. Verify on-boards and communicate updates to customers in a timely and professional manner. Check in vendors and customers at the dock office with professionalism and courtesy. Support departmental goals by completing accounting tasks and processing billing accurately and on time.

Minimum Requirements:

High School Diploma or equivalent. Eligible to work in the US and pass TSA background check. Must be able to communicate clearly and confidently in English, both over the phone and in person, with customers, vendors, and staff. Bilingual or multilingual skills are preferred. Commodity Forwarders South San Francisco address: 240 Lawrence Avenue Suite B, South San Francisco, CA 94080

Job Type:

Full-time Pay:

$24.00 - $28.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Parental leave Referral program Vision insurance

Shift:

8 hour shift Morning shift

Work Location:

In person