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Member Services Representative

Job

LANI

South San Francisco, CA (In Person)

$62,556 Salary, Full-Time

Posted 1 week ago (Updated 1 week ago) • Actively hiring

Expires 8/4/2026

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Job Description

Member Services Representative
LANI - 3.1
South San Francisco, CA Job Details Full-time $26.56 - $33.59 an hour 10 hours ago Benefits Paid time off Employee discount Qualifications Mandarin Spanish Medicare HIPAA High school diploma or
GED Full Job Description Job Title:
Bilingual Healthcare Customer Service Representative We are hiring a Bilingual Healthcare Customer Service Representative to assist health plan members and providers with questions regarding benefits, eligibility, and services.
Requirements:
High School Diploma or GED required 1+ year of Customer Service or Call Center experience required Must be bilingual in Spanish, Mandarin, Cantonese, or Tagalog (bilingual assessment required) Healthcare, insurance, Medi-Cal/Medicare, or managed care experience is a plus
Pay:
$26.56 - $33.59 per hour
Benefits:
Employee discount Paid time off Application Question(s): This position requires completion of a bilingual language assessment prior to being scheduled for an interview. Are you willing to complete the assessment as part of the interview process? Are you fluent in any of the following languages: Spanish, Mandarin, Cantonese, or Tagalog? If yes, please specify which language.
Work Location:
In person