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Customer Service Representative / Administrative Assistant
Job
Take Care Termite & Pest Control
Tracy, CA (In Person)
$39,520 Salary, Part-Time
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Job Description
Customer Service Representative / Administrative Assistant Take Care Termite & Pest Control Tracy, CA $18.00 - $20.00 per hour DOE | Part-Time 12:00 to 5:00 About Us Take Care Termite & Pest Control is a family-owned company serving residential and commercial customers throughout the Central Valley, Tri-Valley, and surrounding areas. For over 33 years, we have built a reputation for dependable service, quality work, and outstanding customer care. We are seeking a friendly, organized, and dependable Administrative Assistant / Customer Service Representative to join our team. This position is ideal for someone who enjoys helping customers, multitasking, and working in a fast-paced office environment. Responsibilities Answer incoming phone calls and assist customers Schedule appointments and coordinate technician schedules Explain services and answer customer questions Create and maintain customer accounts Prepare estimates, reports, and other documents Process customer information accurately Serve as a liaison between customers and field technicians Perform general office and administrative duties Deliver exceptional customer service Qualifications Excellent customer service and phone communication skills Strong organizational and multitasking abilities Detail-oriented with excellent follow-through Ability to work in a fast-paced environment and handle interruptions professionally Strong written and verbal communication skills Proficient with Microsoft Word, Excel, Outlook, and general computer applications Positive attitude and team-player mentality High School Diploma or equivalent 2+ years of office, administrative, customer service, or service-industry experience preferred Pest control industry experience is a plus, but not required Reliable attendance and punctuality are essential Self-motivated and able to work independently Local Candidates only. Must be able to reliably commute to our Tracy office.