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Customer Service Representative
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White Top Adventures
Tustin, CA (In Person)
$53,071 Salary, Part-Time
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Job Description
Part-Time Customer Service Representative White Top Adventures is looking for a motivated and detail-oriented Part-Time Customer Service Representative to help support our growing adventure van and outdoor lifestyle brand. This role is perfect for someone who enjoys helping customers, solving problems, and being part of a fast-growing company focused on quality products and great customer experiences. Responsibilities Respond to customer emails, phone calls, and messages in a professional and friendly manner Assist customers with product questions, orders, shipping updates, and warranty inquiries Help process returns, exchanges, and replacements Communicate with builders, dealers, and customers regarding orders and product availability Maintain accurate customer records and notes Work closely with the team to improve customer satisfaction and overall customer experience Assist with light administrative tasks as needed Qualifications Strong communication and customer service skills Positive attitude and problem-solving mindset Organized and detail-oriented Comfortable using email, spreadsheets, and online systems Ability to multitask and work independently Interest in adventure vans, camping, or the outdoor lifestyle is a plus Position Details Part-time position Flexible schedule Opportunity for growth as the company continues to expand Remote or local candidates may be considered depending on experience About White Top Adventures White Top Adventures designs and manufactures premium adventure van accessories built for people who love exploring the outdoors. We take pride in creating high-quality products and providing exceptional support to our customers and community. To apply, please send your resume and a short introduction explaining why you'd be a great fit for the team.