Administrative / Customer Service Associate

Administrative / Customer Service Associate United Merchandising Group, LLC Vernon, CA Job Details Full-time $22 - $28 an hour 10 hours ago Benefits Health insurance Paid time off Qualifications Spanish Customer service English High school diploma or GED Attention to detail Organizational skills Office management Order entry Full Job Description About UMG With 30 years of industry excellence, UMG is a premier importer, manufacturer, and distributor of artificial flowers, crafts, and seasonal decorations. As a dynamic and growing company, we offer an environment where your hard work gets noticed, your positive attitude shines, and your contributions truly matter. Role Overview We are seeking an enthusiastic, responsible, and detail-oriented Administrative Assistant / Customer Service Associate to join our team. This is a highly visible role that requires an outgoing personality, a strong work ethic, and the ability to multitask effectively. If you love dealing with people, take initiative, and want a role where you can grow by taking on new responsibilities, we want to hear from you! Recent college graduates are welcome and encouraged to apply.

Key Responsibilities Order Management:

Handle accurate order entry and invoicing.

Customer Support:

Provide excellent customer service over the phone and in person; assist showroom buyers and support our outside Sales Representatives.

Showroom Coordination:

Keep the showroom organized, tidy, and beautifully displayed; assist with product labeling and setting up new arrivals.

Office Administration:

Manage multi-line phone calls, route inquiries, and monitor/maintain office supplies.

Requirements & Qualifications Personality & Drive:

Energetic, personable, punctual, and self-motivated with a strong work ethic.

Independence:

A proactive mindset with the ability to take initiative and complete tasks quickly and independently.

Skills:

Strong organizational skills, exceptional attention to detail, and excellent written and verbal communication. Languages & Experience (Pluses): Bilingual in English and Spanish is a strong plus, as is previous wholesale industry experience (neither is required). Why Join Us?

Growth Potential:

We love to reward hard work with expanded responsibilities and professional growth.

Great Environment:

Join a stable, 30-year industry leader with a vibrant, fast-paced team culture. How to Apply If you meet the qualifications above and are ready to grow with UMG, please reply to this posting with the following: Your updated Resume A brief Cover Letter Your Salary requirements

Job Type:

Full-time Pay:

$22.00 - $28.00 per hour

Benefits:

Health insurance Paid time off

Education:

High school or equivalent (Preferred)

Experience:

Customer service: 1 year (Preferred)

Sales:

1 year (Preferred) Office management: 1 year (Preferred)

Language:

Spanish (Preferred) Ability to

Commute:

Vernon, CA 90058 (Preferred)

Work Location:

In person