Customer Service Clerk

Customer Service Clerk We are seeking a friendly, organized, and dependable Customer Service Clerk to join our team. In this role, you will assist customers, answer inquires regarding orders, and provide administrative support to ensure excellent customer satisfaction. Responsibilities Answer customer questions by phone and email Manage customers messages regarding orders/cancellations/refunds Maintain customer records and update information in the system Resolve customer complaints professionally and efficiently Assist with filing, data entry, and general office tasks Coordinate with other departments to meet customer needs Provide product or service information to customers Qualifications High school diploma or equivalent Previous customer service or clerical experience preferred Strong communication and interpersonal skills Basic computer and data entry skills, proficient in Microsoft Word and Excel. Ability to multitask and stay organized Professional and positive attitude Benefits Pay $17-$25/hr. based on experience 401K Paid Time Off Paid Holidays Opportunities for advancement Supportive work environment Schedule Full time schedule - Monday to Friday 8am to 5pm Weekend availability may be required How to Apply Please submit your resume and contact information. We look forward to hearing from you! We are an equal opportunity employer and will consider qualified applicants with criminal histories in a manner consistent with the California Fair Chance Act. Employment may be contingent upon completion of a background check conducted in accordance with applicable law.

Pay:

$17.00 - $25.00 per hour

Benefits:

401(k) Paid time off

Experience:

Customer service: 1 year (Required)

Location:

Yorba Linda, CA (Preferred) Shift availability: Day Shift (Required) Ability to

Commute:

Yorba Linda, CA (Required)

Work Location:

In person