Lead Service Advisor

Lead Service Advisor Elite Imports Auto Repair Centennial, CO Job Details Full-time $90,000

• $110,000 a year 1 day ago Benefits Paid holidays 401(k) 3% Match Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Qualifications Service writing Customer communication Teamwork Maintaining an organized workspace Workflow management (operations management method) Mid-level Automotive service Communication skills Full Job Description Lead Service Advisor Elite Imports Auto Repair Centennial, CO Monday-Friday•No Weekends•$90,000-110,000/year We opened Elite Imports Auto Repair in 2020 with a simple goal.

Do things the right way and keep getting better. We've grown a lot since then. The customer base is strong, the shop is busy, and the team is solid. Now we're ready to bring in a Lead Service Advisor who can take ownership of the front of the shop and help us keep building. What You'll Be Walking Into 5-bay shop plus alignment rack 3 technicians, collaborative and communicative Owners currently running the front Tekmetric with digital inspections 6-8 cars per day and growing We specialize in European vehicles, but we work on everything. This is a fast-paced shop with great energy. The team works together, communicates, and supports each other to keep things moving. Pay $90,000

• $110,000+ depending on performance This is a performance-based role.

The stronger you are at managing workflow, communicating clearly, and guiding customers through decisions, the more you'll earn. Benefits Health, dental, and vision Employee health coverage paid at a bronze-level equivalent 401k with up to 3% match Paid holidays 5 days PTO after your first year Company-provided shirts Schedule Monday-Friday No weekends No late nights No overtime Show up ready to work during the day and the rest of your time is yours. How We Operate We focus on doing things right and taking care of people. We educate customers so they understand what their vehicle needs and why Advisors and technicians communicate directly Problems are addressed through conversation and solutions Feedback is welcome when it comes with a way to improve things We're building a place where people grow and move forward, not one where they feel like they have to leave to find the next opportunity. What This Role Really Is This is more than just writing repair orders. You'll be stepping in to take ownership of the front of the shop and help lead it forward.

That includes:

Managing workflow and keeping the day on track Communicating clearly with both customers and technicians Presenting testing, repairs, and maintenance in a way customers understand Keeping everything organized so nothing falls through the cracks Paying attention to performance and helping improve results This role is expected to grow into more of a management position as we continue to build. Training and Development Monthly local training is required We've taken the team to ASA and WorldPac events Ongoing training and certifications are paid for We expect our team to stay sharp and continue learning, and we support that. How We Work Fast-paced, high energy environment Collaborative and supportive team We expect initiative and follow-through We recognize wins, both daily and in monthly meetings Monthly meetings include celebrating strong KPIs with a spin-the-wheel cash reward. What We're Looking For Service advisor experience Ability to manage workflow, not just write repair orders Strong communication with both customers and technicians We expect leaders to show up ready to work, take initiative, and handle the small things without being asked. With the right effort and attitude, there is real opportunity here. If you take pride in staying organized, keeping things moving, and making sure nothing falls through the cracks, you'll fit in here. If you're looking for a place where your effort matters, your voice is heard, and you can help shape how things run, we'd like to meet you! Questions? Contact Please do not contact the shop directly. Thank you!

Pay:

$90,000.00

• $110,000.

00 per year

Benefits:

Dental insurance Health insurance Paid time off

Experience:

Automotive Service Advisor:

3 years (Required) Ability to

Commute:

Centennial, CO 80112 (Required)

Work Location:

In person