Service Writer - Industrial Generators

Service Writer

• Industrial Generators Generator Source
• 2.6 Denver, CO Job Details Full-time $60,000
• $70,000 a year 6 days ago Benefits Health savings account Health insurance Dental insurance 401(k) Paid time off Employee assistance program Vision insurance Life insurance Qualifications Service writing Sourcing Electrical generators NetSuite Mid-level Attention to detail Industrial equipment Full Job Description Service Writer
• Industrial Generators Generator Source
• Brighton, CO Position Overview Generator Source is looking for a Service Writer to support our service operations team in Brighton, Colorado.

This role is critical to keeping jobs moving—building accurate quotes, ensuring parts are ready, and making sure work is fully documented and billable. This is not a sales role. You won't be setting pricing or chasing margin. Your job is to make sure every job is complete, executable, and ready to go without delays or rework . What You'll Be Doing You'll act as the hub between technicians, parts, and service leadership. Service Quotes & Job Scopes Build accurate, execution-ready quotes from technician input Write clear scopes that reflect real field conditions Ensure all labor, materials, and steps are captured Parts & Job Readiness Work with Parts Manager to source correct parts Focus on availability, lead time, and cost awareness Identify alternate sourcing when needed Make sure jobs are staged and ready before dispatch Service Coordination Ensure jobs are fully scoped and ready to execute Eliminate delays caused by missing info or parts Communicate clearly with service team and leadership Billing & Documentation Ensure all work is properly documented Capture all labor and parts for billing Reduce missed revenue from incomplete jobs What Success Looks Like You'll be measured on: Quote accuracy (minimal rework) Job completeness (first-pass success) Parts readiness and fewer delays Billing capture (nothing missed) Overall job cycle time Requirements 5+ years in a service, mechanical, or heavy equipment environment Experience as a Service Writer, Coordinator, or similar role preferred Strong understanding of service workflow (field → parts → billing) Ability to translate technician input into clean documentation High attention to detail (mistakes cost real money) Comfortable in a fast-paced, hands-on environment Preferred Background Industrial generators, diesel engines, or heavy equipment ERP experience (NetSuite preferred) Experience with service estimating or job costing

Compensation Base Salary:

$60,000

• $70,000

Bonus Target:

6% of base About Generator Source Generator Source is a growing provider of industrial generator sales and service with operations across multiple states. We value people who take ownership, pay attention to detail, and keep things moving without drama.

Pay:

$60,000.00

• $70,000.

00 per year

Benefits:

401(k) Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Vision insurance

Experience:

Serice Writer:

5 years (Required)

NetSuite:

3 years (Preferred)

Parts:

5 years (Required)

Billng:

5 years (Preferred)

Field Service:

5 years (Preferred)

Work Location:

In person