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Retention Customer Service Agent

Job

Camping World

Englewood, CO (In Person)

$50,000 Salary, Full-Time

Posted 5 days ago (Updated 1 hour ago) • Actively hiring

Expires 7/4/2026

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Job Description

Retention Customer Service Agent Camping World - 2.7 Englewood, CO Job Details Full-time $41,000 - $59,000 a year 1 day ago Benefits Health insurance On-site gym Dental insurance 401(k) Vision insurance Qualifications Computer operation High school diploma or GED Computer skills Closing sales Full Job Description
  • This is an hourly base + bonus role. Successful team members can expect on target earnings between $41-$59k annually
  • Working a consistent set full time schedule, 5 days a week, 8 hours a day between the hours of 7am-6pm with rotating Saturday's
  • Training will begin on June 22nd
  • Once fully trained, permanent employees are eligible to work a hybrid schedule of 3 days in office and 2 days from home
  • Working in a comfortable office environment with sit/stand desks and onsite Gym Our Englewood, CO Contact Center has a fantastic opportunity to become a true partner in helping us grow our company.
We are looking for driven and high-energy Customer Service Representatives who are responsible for offering exceptional customer support to our valued customers who may have questions or concerns about an order they placed with us and/or provide assistance to customers who are looking for product information through phone, email or chat.
What You'll Do:
Answer interactions (phone calls, emails and live chats) and responds to customer requests Assist customers with order entry and order status calls Recognize and alert supervisors of trends in customer calls Recommend new ideas for process improvements Build rapport with customers by using a courteous, friendly and professional manner Various special projects, as assigned Completes other duties as assigned What You'll Need to Have for the
Role:
High school diploma or equivalent; college degree or some college preferred 2 + years of customer service and/or 1-2 years related experience. Call center experience preferred Strong oral and written communication skills with the ability to communicate at all levels of the organization Strong decision-making abilities Basic computer knowledge and ability to learn in-house computer programs essential Ability and desire to learn about marine, watersports, hunting, camping and fishing product lines Ability to work a schedule between the hours of 7:00am - 6:00pm, including weekends and holidays General Compensation Disclosure Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage!
For more information please visit:
www.mycampingworldbenefits.com
Job Type:
Full-time Pay:
$41,000.00 - $59,000.00 per year
Benefits:
401(k) Dental insurance Health insurance Vision insurance
Work Location:
In person