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Customer Service Specialist

Job

Town Of Gilcrest

Gilcrest, CO (In Person)

$47,840 Salary, Part-Time

Posted 6 days ago (Updated 3 days ago) • Actively hiring

Expires 7/2/2026

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Job Description

Town of Gilcrest -
Now Hiring:
Customer Service Specialist (Part-Time) The Town of Gilcrest is seeking a motivated, professional, and community-focused Customer Service Specialist to join our team. This is an excellent opportunity for someone who enjoys helping others, solving problems, and contributing to a growing community.
Position Details:
Job Type:
Part-Time, Exempt Starting Pay:
$22.00 per hour
Schedule:
Hours may include Saturdays and some shifts extending through 6:00 PM About the
Role:
As a Customer Service Specialist, you will serve as a key point of contact for residents, businesses, and visitors. You'll assist with inquiries, resolve concerns, and help ensure a positive experience for all who interact with the Town.
Key Responsibilities:
Provide friendly, responsive customer service in person, by phone, and electronically Address questions, concerns, and service requests efficiently Assist with administrative tasks and general office support Collaborate with town staff to resolve issues and improve service delivery Maintain accurate records and documentation
Benefits & Incentives:
After a 180-day introductory period , this position may become eligible for benefits , with employee participation Performance-based bonuses , including: Customer service satisfaction incentives Problem-solving and efficiency recognition Bonuses tied to the Gilcrest 2030 Strategic Plan goals
What We're Looking For:
Strong communication and interpersonal skills A problem-solving mindset with attention to detail Ability to multitask and stay organized in a dynamic environment Commitment to providing above and beyond public service that gets to "yes"
Skills Required:
Must be proficient in the Microsoft Office suite of products. Must be able to learn new technologies quickly. Join us in making Gilcrest a welcoming and responsive community. If you're passionate about helping others and want to be part of a forward-looking town, we encourage you to apply, more details at www.townofgilcrest.org or email lori@townofgilcrest.org Apply today and help shape the future of Gilcrest!
Pay:
$21.00 - $25.00 per hour
Work Location:
In person