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Customer Service Representative - Home Services
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Peakzi
Littleton, CO (In Person)
$46,960 Salary, Full-Time
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Job Description
Customer Service Representative - Home Services Peakzi Littleton, CO Job Details Full-time $30,000 - $60,000 a year 1 day ago Qualifications High school diploma or GED Full Job Description Customer Service Representative Denver Metro Area | Full-Time A Top-Rated Local Shop. The First Voice Customers Trust. We're a well-established, locally owned residential electrical company in the Denver Metro area with a 4.9-star reputation across more than 1,180 reviews, and our front office is a big reason why. We're looking for a sharp, warm Customer Service Representative who loves taking care of people, keeps the day running smoothly, and wants to grow with a company that invests in its team. You'll be the first voice customers hear and the person who turns a phone call into a great experience. What's In It For You Full-time, year-round role with a supportive team and a real path to team lead Full benefits package Ongoing training and development A 4.9-star company where the office is genuinely valued, not an afterthought Work that matters: you keep technicians busy and customers happy What You'll Do Answer incoming calls warmly and professionally, making a great first impression every time Book service calls and keep the dispatch board running efficiently Keep customers updated on arrival windows and reschedule with care when plans change Follow up with membership customers and keep the schedule full Coordinate with field technicians, debrief after each call, and confirm payment Build simple reports and find ways to make the department run smoother What You Bring Strong customer service instincts and a genuinely friendly, professional phone presence Clear written and verbal communication A reliable, organized self-starter who's flexible with the day's demands Comfortable working independently and as part of a team Solid computer skills (Microsoft Excel, Word, and PowerPoint) High school diploma or GED required; associate degree a plus Bilingual a plus Experience with ServiceTitan or similar scheduling software a plus Ready to be the heartbeat of a top-rated local team? Apply today. We move quickly for the right person. Equal Opportunity Employer and drug-free workplace.