Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Customer Service Representataive
Job
PrideStaff
Fairfield, CT (In Person)
$49,920 Salary, Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
40
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Customer Service Representative Pay $24 per hour Based in Fairfield, CT on-site Monday -Friday In this role, you will assess our customers' various needs to provide expert service and advocate for the best solution. You will be responsible for building strong customer relationships with our customers (doctors, other referral sources, and patients), following up on product orders for patients, and managing our specialized programs.
Responsibilities Include:
- Review incoming orders from referral sources, obtain any required missing or incomplete information to complete the processing of the order
- Answer incoming telephone calls or emails from customers
- Make outbound contact with customers and perform duties including processing orders, answering questions on products and/or services, and verifying or relaying insurance and benefits information
- Provide excellent communication
- Responsible for learning and understanding the products we provide and their patient benefits and usages as well as insurance guidelines for each product category
- Assist the Compliance Officer with various inspections contains the most up-to-date documents
- Post appropriate documents for display in the office as directed
- Complete quarterly office inspections
- Communicate any issues, concerns, or needs related to the office location Experience Required
- Customer Experience addressing the needs of customers with a positive approach
- Excellent written and oral communication skills
- MS Office Suite and highly proficient computer skills
- Problem-solving and decision-making abilities
- Strong collaboration skills - and work independently Call today for an interview 860-773-0059