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Customer Service Representative

Job

PrideStaff

Fairfield, CT (In Person)

$52,000 Salary, Full-Time

Posted 2 weeks ago (Updated 1 week ago) • Actively hiring

Expires 6/24/2026

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Job Description

Customer Service Representative PrideStaff
  • 3.9 Fairfield, CT Job Details Full-time $24
  • $26 an hour 11 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Qualifications Professional networking Customer communication Teamwork Customer relationship building Health insurance customer support Productivity software Full Job Description Customer Service Representative Monday
  • Friday 8 AM
  • to 5 PM Pays $24 per hour to start Fairfield, CT (On site) In this role, you will assess our customers' various needs to provide expert service and advocate for the best solution.
You will be responsible for building strong customer relationships with our customers (doctors, other referral sources, and patients) and following up on patient product orders.
Responsibilities Include:
Review incoming orders from referral sources, obtain any required missing or incomplete information to complete the processing of the order Answer incoming telephone calls or emails from customers Make outbound contact with customers and perform duties including processing orders, answering questions on products and/or services, and verifying or relaying insurance and benefits information Provide excellent communication Responsible for learning and understanding the products we provide and their patient benefits and usages as well as insurance guidelines for each product category Assist the Compliance Officer with various inspections contains the most up-to-date documents Post appropriate documents for display in the office as directed Complete quarterly office inspections Communicate any issues, concerns, or needs related to the office location Experience Required Customer Experience addressing needs of customers with a positive approach Excellent written and oral communication skills MS Office Suite and highly proficient computer skills Problem-solving and decision-making abilities Strong collaboration skills
  • and work independently For immediate consideration please call 860-773-0059
Job Type:
Full-time Pay:
$24.00
  • $26.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance
Shift:
8 hour shift Morning shift
Work Location:
In person