Automotive BDC agent

Automotive BDC agent Executive Acura North Haven, CT Job Details Full-time $50,000 - $85,000 a year 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Opportunities for advancement Life insurance Qualifications Email customer support Phone communication Hospitality industry experience Customer relationship management (CRM) systems (technically supported) Customer engagement Post-sales relationship building Marketing campaign management Appointment scheduling Sending lead generation communications Customer interaction during outreach Communication skills Dealership experience Sales follow-up Customer retention campaigns Conducting sales calls Entry level Client interaction via phone calls Full Job Description Automotive BDC Agent Acura by Executive North Haven, CT. Executive Auto Group has proudly served our community for over 50 years and offers long-term career stability. Many of our managers and team members have been with the company for more than 20 years. We are seeking an energetic, professional, and welcoming BDC Agent to create premium guest experience at Acura by Executive If you're ready to bring energy, hustle, and personality to a dealership that's built for success apply today.

What We Offer:

5-Day Work Week Excellent compensation plans with bonuses/incentives Paid Time Off/Vacation Medical, Dental & Vision Insurance 401k Program Paid Life Insurance Professional/Respectful Work Environment Advancement Opportunities Ongoing Training & Development Employee vehicle purchase plans Discounts on products and services

What You'll Do:

Handle inbound internet leads, phone calls, chat inquiries, and customer follow-up Set appointments for the sales department and ensure customers arrive excited and prepared Follow up with unsold showroom traffic and previous customers Maintain consistent communication through phone, text, and email Work directly inside VinSolutions CRM to manage customer activity and follow-up Confirm appointments and help improve show rates Assist with dealership marketing campaigns and customer retention efforts Deliver exceptional customer service with every interaction Work closely with the sales team to help drive dealership growth and performance Keys to

Success:

Strong communication and people skills Positive attitude and outgoing personality Ability to multitask in a fast-paced environment Comfortable with phones, texting, email, and technology Strong organizational and follow-up skills Sales, customer service, hospitality, or call center experience is a plus Automotive experience preferred but we will train the right person Team player mentality with a strong work ethic Driven to succeed and make money We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.