Member Service Representative ITM - ON SITE

Member Service Representative

ITM - ON SITE CONNEX CREDIT UNION INC - 3.1

North Haven, CT Job Details Full-time $16.94 - $20.80 an hour 7 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Qualifications Computer operation Customer communication Customer relationship building Handling large sums of money Basic math Computer skills Full Job Description Are you looking to have a positive impact on people in your community? Connex Credit Union is looking for diverse talent who are motivated to improve the financial well-being of others. We're a company with a long and successful history where trust is important and exceptional customer service is the standard. We are committed to our employees, our members and the communities we serve. If you want to make a difference and be part of a growing, inclusive organization, join us in our mission.

Benefits:

Competitive compensation. Medical, Dental and Vision coverage. Paid time off. 401K contributory plan with company match. The opportunity to become involved in community outreach. The Virtual Teller position will help our members with their daily transactions and look for opportunities to improve a member's financial life by utilizing Connex's products and services. The position must consistently meet referral goals consisting of Connex products. Virtual Tellers should enjoy being courteous, personable, and accurate while doing transactions for our members.

Essential Functions and Responsibilities:

Includes the following and other duties may be assigned. Assisting customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions. Maintaining and balancing cash drawers and reconciling discrepancies. Handling currency, transactions, and confidential information in a responsible manner. Following all bank financial and security regulations and procedures. Responsible for achieving performance standards for referrals and cross-sell products and services to achieve bank growth objectives.

Qualifications and Requirements:

Excellent customer service and communications skills. Minimum of one-year cash handling experience. Ability to work a flexible schedule including Saturdays. Ability to effectively access and interpret information on computer screens, documents, reports, and cash denominations. Basic math and computer skills. High level of accountability, efficiency, and accuracy. Sales skills are a plus. Ability to work evening hours 10 am - 7 pm.