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Acura Service Advisor

Job

Subaru Stamford

Stamford, CT (In Person)

$97,500 Salary, Full-Time

Posted 2 weeks ago (Updated 1 week ago) • Actively hiring

Expires 7/12/2026

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Job Description

Acura Service Advisor Subaru Stamford - 2.5 Stamford, CT Job Details $60,000 - $135,000 a year 5 hours ago Benefits Paid holidays Health insurance Dental insurance 401(k) Employee discount Paid sick time Qualifications Customer relationship building Employee relationship building Managing clients in a customer support role Customer relationship management Full Job Description Busy Acura dealership seeking a self motivated, process driven individual to enhance our service team. Must have automotive service advisor and client relations experience. As a Service Advisor, you will own our customer's experience. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. Contacting clients to setup maintenance and warranty repairs.
BENEFITS
401k Full Medical Dental Insurance Vacation Time Holiday Pay Sick Pay Aggressive Compensation Plan Employee Discounts
RESPONSIBILITIES
Meet with customers and determine their needs for repair and/or service of their vehicle issues Increase customer satisfaction by building customer relations. Maintain the company's standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations. Monitor the progress of each vehicle throughout the day, and updating customers frequently Increase profitability by maximizing sales & execute retail promotions. Responsible for overseeing the technician working on customers' vehicle including their time management/efficiency, parts ordering, job completion times. Oversee and participate in quality control. Participate in the development and documentation of Standard Operating Procedures as appropriate.