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Customer Service Representative

Job

Jaypro Sports

Waterford, CT (In Person)

$50,000 Salary, Full-Time

Posted 2 weeks ago (Updated 2 weeks ago) • Actively hiring

Expires 7/11/2026

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Job Description

Customer Service Representative Waterford, CT 06385 $45,000
  • $55,000 a year
  • Full-time $45,000
  • $55,000 a year
  • Full-time Are you detail-oriented, dependable, and passionate about sports?
Join our team as a Customer Service Support Specialist in Waterford, CT. In this key on-site role, you'll support the daily operations of our customer service department and help ensure a smooth order process from start to finish. If you're experienced in order entry and thrive in a fast-paced, team-oriented environment, we'd love to hear from you! Key Responsibilities Perform accurate and timely data entry of customer orders and related information. Provide exceptional customer service through phone and email communication. Support order tracking, issue resolution, and follow-up with internal departments. Assist with general office duties including filing, documentation, and reporting. Collaborate with the production and shipping teams to ensure smooth operations. Learn and use our ERP system (Styeline) to manage orders and inventory. Successfully work independently while also bringing a positive, team-focused attitude to support multiple departments as needed. Qualifications 2+ years of experience in customer service or administrative support role. Proficiency in ERP systems (Styeline experience a plus but not required). Excellent verbal and written communication skills. Strong attention to detail and accuracy in data entry. Ability to manage multiple tasks and prioritize effectively. Passion for sports and a collaborative mindset. Benefits 401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance Why Join Us? Friendly, team-based work environment. Opportunities for growth and learning in a supportive office setting. Be part of a company that supports the sports industry behind the scenes.
Job Type:
Full-time Pay:
$45,000.00
  • $55,000.
00 per year Ability to
Commute:
Waterford, CT 06385 (Preferred) Ability to
Relocate:
Waterford, CT 06385: Relocate before starting work (Preferred)
Work Location:
In person