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Warranty Administrator

Job

Carman Auto Group

New Castle, DE (In Person)

Full-Time

Posted 1 day ago (Updated 3 hours ago) • Actively hiring

Expires 7/4/2026

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Job Description

Carman Auto Group is a midsized, family owned business located in New Castle, DE and has been making customers happy since 1973. Our mission is to provide the best service in terms of quality care to our valued customers at all times, ensuring complete satisfaction and customer loyalty. In addition, we strive to make the working atmosphere the most pleasant place to be. Our Auto Group is comprised of 3 dealerships- Ford Lincoln, Chrysler Jeep Dodge and Ram. We are currently looking to hire an experienced Warranty Administrator for our Carman Ford Lincoln store. The ideal candidate should have experience with Ford Warranty, Extended Warranty, and Warranty Policies and Procedures.
Job Responsibilities to include:
Reviewing and Submitting all Ford/Lincoln Warranty repairs Accurately closing and posting all paid warranty claims Following all manufacturer policies and procedures as it pertains to submitting, claiming, and posting repair orders Provide communication between dealership and Ford/Lincoln Warranty to execute claims Reviewing, submitting, and claiming all extended warranty claims Reviewing approvals for rental vehicles Communicating with Service Manager on all claims that require additional attention and items
Qualifications:
Experience with manufacturers and extended warranty companies Knowledge of claiming and submitting through proper warranty channels Dealership administration is a plus Understanding repair procedures and documentation requirements Benefits Family owned and operated for 50+ years Health, Vision, and Dental insurance 401k Benefits Paid Vacation and Sick Time Paid Training Employee Purchase Discounts Employee Parts and Service Discounts Growth Opportunities within Auto Group If interested please contact Service Manager Eric Swanson Jr. with your resume at Eric@carmanautogroup.com
Job Type:
Full-time Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance
Work Location:
In person