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Customer Service Rep - Coffee, Bakery and Retail

Job

The Cake Bake Shop - Carmel

Bay Lake, FL (In Person)

Full-Time

Posted 02/24/2026 (Updated 3 weeks ago) • Actively hiring

Expires 5/27/2026

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Job Description

Customer Service Rep - Coffee, Bakery and Retail at The Cake Bake Shop play an integral role in assisting guests with their bakery purchases, answering questions about our products, discussing the history of the shop, preparing coffee drinks, and packaging/plating desserts for guests. This is a tipped positionassociates have the opportunity to earn tips in addition to their hourly wage.

If you are interested in a customer facing position where you can genuinely have a positive impact on guests each and every day, this is the job for you.
Benefits:
The Cake Bake Shop offers a comprehensive benefits package to all full-time employees who regularly work at least 37.5 hours per week.
Some of the benefits include:
Medical InsuranceDental InsuranceVision InsuranceBasic Life Insurance401k401k
MatchingPaid Time OffEmployee DiscountsRequirements:
In order to be eligible for this position you must be able to meet the following criteria: Weekend availabilityAbility to pass a background check18+ years of agePerform other duties as assigned by leadership to support the overall success of the team and organization

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