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Customer Service Representative
Job
Robert Half
Boca Raton, FL (In Person)
Full-Time
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Job Description
We are looking for a Customer Service Representative to join a healthcare team in Florida. This Long-term Contract position is ideal for someone who communicates clearly, works confidently with computer-based tasks, and enjoys helping people through phone and email interactions. The role focuses on supporting recruitment-related outreach, handling customer service inquiries, and maintaining accurate information across daily administrative activities.
Responsibilities:
- Manage inbound and outbound calls related to recruitment support and general customer service needs.
- Respond to email inquiries in a timely and detail-focused manner while providing clear and accurate information.
- Enter, update, and maintain records with a high level of accuracy in company systems and spreadsheets.
- Coordinate and schedule appointments based on team needs and candidate availability.
- Use Microsoft Excel, Word, and Adobe tools to prepare, organize, and track information.
- Assist with order entry and other administrative tasks that support daily team operations.
- Identify issues, ask the right questions, and help resolve concerns through thoughtful problem-solving.