Customer Service Representative

Are you ready to turn your interest in technology and customer interaction into a rewarding, people-focused career? Our team is dedicated to helping customers stay connected through reliable wireless solutions in partnership with AT&T, one of the most recognized names in the industry. As a Customer Service Representative, you'll play a key role in guiding customers toward the right wireless services while contributing to a supportive, results-driven team. We're seeking motivated individuals who enjoy working directly with people, simplifying technology, and delivering a positive customer sales experience in a fast-paced environment. The Customer Service Representative role is perfect for someone who values both service and performance. Customer Service Representative Responsibilities Connect with customers to understand their wireless and connectivity needs Recommend AT&T wireless products, plans, and service options based on each customer's goals Support the sales process by promoting services and helping customers make confident decisions Clearly explain product features, sales pricing, and service benefits in an easy-to-understand way Represent AT&T with professionalism and a customer-first mindset Use CRM systems to track customer interactions, maintain records, and manage follow-ups Collaborate with other Customer Service Representatives to share best practices and support team sales success Customer Service Representative Qualifications Strong communication and interpersonal skills with the ability to build trust with customers Previous experience as a Customer Service Representative is a plus, but not required Interest in technology, wireless services, and helping customers find solutions Background in customer service, sales, or telecommunications is helpful but not necessary Goal-oriented mindset with the ability to thrive in a performance-driven environment Adaptability in a fast-paced, customer-focused setting Willingness to learn new products and stay up to date on wireless offerings What We Offer Our Customer Service Representative Competitive base pay plus uncapped commission opportunities Performance-based bonuses and incentives Ongoing training and professional development Clear advancement opportunities within the company National holidays off The Customer Service Representative position is ideal for individuals who enjoy working with people, solving problems, and building a long-term career in the telecommunications industry. As a Customer Service Representative, you'll help customers stay connected while growing your skills in both customer engagement and sales. If you're ready to join a high-energy team and make an impact, we encourage you to apply.

Pay:

$4,000.00 - $5,000.00 per month

Benefits:

Employee discount Health insurance

Work Location:

In person