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Service receptionist/ customer experience rep
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Daytona Hyundia and Genesis
Daytona Beach, FL (In Person)
$38,480 Salary, Full-Time
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Job Description
Overview We are seeking an energetic and dedicated Service Receptionist/Customer Experience Representative to be the welcoming face of our organization. In this vital role, you will serve as the first point of phone contact , ensuring a positive and professional experience from the moment they call. Your enthusiasm, organizational skills, and commitment to excellent customer service will help foster a friendly environment and streamline daily operations. This paid position offers an exciting opportunity to develop your office management and customer support skills while contributing to a dynamic team. All applicants should be clean cut and professional in appearance. Responsibilities Greet clients, visitors, and vendors with a warm, professional demeanor, creating a welcoming atmosphere. Manage multi-line phone systems efficiently, directing calls accurately and courteously. Handle appointment scheduling, calendar management, and coordinate meetings using various digital tools. Maintain organized files, perform data entry tasks, and ensure accurate record keeping through filing and proofreading. Support office management tasks such as inventory control, supply ordering, and basic bookkeeping using QuickBooks or similar software. Provide exceptional customer support by addressing inquiries promptly and professionally via phone or email. Assist with clerical duties including typing correspondence, managing Google Workspace documents, and supporting administrative projects. Skills Proven experience in front desk operations or office management roles with strong organizational skills. Proficiency in multi-line phone systems, Microsoft Office Suite (Word, Excel, Outlook), and Google Workspace tools. Bilingual abilities are highly desirable to effectively communicate with diverse clients and team members. Excellent phone etiquette combined with strong interpersonal skills to deliver outstanding customer service. Demonstrated computer literacy with experience in data entry, proofreading, filing, and basic bookkeeping (QuickBooks preferred). Strong time management skills to prioritize tasks efficiently in a fast-paced environment. Previous office experience including clerical support or personal assistant roles is advantageous. Join us to be part of a vibrant team where your proactive attitude and organizational expertise will make a meaningful impact every day!