Client Service Professional

Job Title:

Client Service Representative Location:

Delray Beach, FL Compensation:

Starting at $25/hour

Schedule:

Monday-Thursday, 9:00 AM-5:00 PM; Friday, 9:00 AM-3:00 PM About the Role We are seeking a dedicated and detail-oriented Client Service Representative to join our team in Delray Beach, FL. This role combines high-level customer support with key administrative and legal assistant responsibilities, offering a unique opportunity to contribute to client satisfaction and legal case management. You will serve as a vital liaison between the company and our valued clients, ensuring clear communication, timely issue resolution, and exceptional service. What We Offer Starting at $25/hour Quarterly bonus — up to one week's pay Medical, Dental, Vision, STD, LTD Benefits Monthly raffles Paid time off and holidays Opportunities for professional growth and advancement Supportive and collaborative work environment Get paid for 40 hours/week — but only work 38, with early Friday departures! Key Responsibilities Provide outstanding customer service via phone and written communication Manage and maintain client accounts with precision and professionalism Resolve client inquiries and concerns efficiently and accurately Conduct client interviews and gather relevant case information Assist in legal case preparation by conducting research and compiling documents Draft, analyze, and organize legal documents and correspondence Work closely with attorneys and paralegals to support case development and management Maintain and update client records in internal systems Qualifications Ideally 2+ years' experience as a legal assistant, or customer service representative in a law office or compliance-heavy industry (e.g., insurance, collections, healthcare, etc.) Ideally holds an Associate's or Bachelor's degree in Finance, legal studies, or a related field Computer savvy with comfort in working with case management software or CRM tools Typing speed: Minimum 35 words per minute Fluent in Spanish preferred (not required) Strong written and verbal communication skills Comfortable spending the majority of the day on the phone and at a desk Ability to handle sensitive information with discretion and professionalism Excellent organizational and multitasking skills

Job Type:

Full-time Pay:

From $25.00 per hour

Benefits:

Dental insurance Disability insurance Free parking Health insurance Life insurance Paid sick time Paid time off Vision insurance Application Question(s): Have you ever been terminated (by mutual agreement or not), asked to resign from a job, or given the choice to resign rather than being terminated? If yes, please explain the circumstance? Can you type at least 35 words per minute?

Experience:

paralegal/customer service (e.g. insurance, medical): 2 years (Preferred)

Language:

Spanish (Preferred)

Work Location:

In person