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Customer Service Representative
Job
LOCKTIGHT IMPACT WINDOWS/DOORS AND ROOFING
Fort Lauderdale, FL (In Person)
$41,600 Salary, Full-Time
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Job Description
Customer Service Representative
LOCKTIGHT IMPACT WINDOWS/DOORS AND ROOFING
- 3.0 Fort Lauderdale, FL Job Details Full-time $18
- $22 an hour 1 hour ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Flexible schedule Qualifications Bilingual Spanish Customer returns handling Sales Phone communication Customer service Sales needs analysis English Data entry Phone etiquette Quality data entry Client interaction via phone calls Customer data entry Full Job Description About us
LOCKTIGHT IMPACT WINDOWS AND DOORS AND ROOFING
is a small business in Davie, FL. We are professional, agile, professional and our goal is to We are a reputable contracting company with two offices and over 70 employees, located in Davie, FL. Our company specializes in impact windows and roof replacement, providing exceptional services to residential and commercial clients. As a leader in the industry, we are committed to delivering high-quality products and exceptional customer experiences.. ```Duties```- Provide exceptional customer service to clients via phone, email, and chat
- Assist customers with inquiries, concerns, and requests in a professional and timely manner
- Utilize effective communication skills to build rapport and establish positive relationships with customers
- Process orders, returns, and exchanges accurately and efficiently
- Perform data entry tasks to update customer information in the system
- Upsell products or services to customers when appropriate
- Conduct outbound calls to follow up with customers or provide additional information ```Requirements```
- Excellent verbal and written communication skills in both languages
- Strong phone etiquette and active listening skills
- Ability to analyze customer needs and provide appropriate solutions
- Proficient in data entry and navigating computer systems
- Previous experience in customer service or sales is preferred but not required We offer competitive pay, a positive work environment, and opportunities for career growth.
Job Type:
Full-time Pay:
$18.00- $22.