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Customer Service Representative JN -052026-5945

Job

ASAP Staffing Services

Hallandale Beach, FL (In Person)

Full-Time

Posted 3 weeks ago (Updated 5 days ago) • Actively hiring

Expires 6/30/2026

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Job Description

Customer Service Representative JN
  • 052026-5945 at ASAP Staffing Services Customer Service Representative JN
  • 052026-5945 at ASAP Staffing Services in Hallandale, Florida Posted in 15 days ago.
Type:
full-time
Job Description:
1.
Introduction:
Job Title:
Member Engagement Advisor I Client's | Company industry:
Financial Services Location:
Miramar Florida
  • on site
Job Type:
Full-Time 2.
Job Purpose:
The Member Engagement Advisor I at Company in the Financial Services industry plays a vital role in assisting members with their financial needs, ensuring a positive member experience, and promoting Credit Union products and services. 3.
Essential Requirements:
Experience in Customer service via phone in Credit Union or banking related products and services. Proven organizational and analytical skills. Ability to provide excellent service in a fast-paced environment. Fully Bilingual (English and Spanish). Experience in banking or related financial services customer service role. 5.
Core Competencies:
  • Strong interpersonal and communication skills.
  • Ability to multitask and adapt quickly.
  • Attention to detail.
  • Ability to maintain professionalism and confidentiality.
6.
Responsibilities:
  • Provide quality member-focused service via inbound and outbound telephone calls.
  • Process over the phone transactions and maintain member accounts.
  • Cross-sell Credit Union products and services based on member needs.
  • Ensure adherence to policies, procedures, security, and compliance.
  • Establish rapport with members to foster trust and loyalty.