Dispatcher/Customer Service spanish

Dispatcher / Customer Service Representative (Bilingual English & Spanish) Mega Garage Door & Gates is seeking a highly organized, customer-focused, and motivated Dispatcher / Customer Service Representative to join our growing team in Hollywood, FL . This is an excellent opportunity for someone who enjoys working with customers, coordinating technicians, managing schedules, and helping a fast-growing company deliver exceptional service. The ideal candidate is professional, detail-oriented, and comfortable working in a fast-paced environment.

Job Details Location:

Hollywood, FL (In-Person)

Position Type:

Full-Time Classification:

1099

Independent Contractor Compensation:

$20.00 per hour +

Performance Bonuses Schedule:

Monday - Friday Responsibilities Answer incoming calls and provide exceptional customer service Schedule and dispatch technicians using Workiz Manage daily schedules to maximize efficiency and productivity Follow up with customers regarding estimates, appointments, invoices, and service requests Ensure estimates include all required photos and documentation Update lead statuses and customer records in Workiz Respond to customer inquiries via phone, email, text message, and online platforms Coordinate with technicians to ensure jobs are completed successfully Assist with payment collections and account follow-ups Maintain accurate records and notes on all customer interactions QualificationsRequired Fluent in English and Spanish Excellent communication and customer service skills Strong organizational and multitasking abilities Ability to work efficiently in a fast-paced environment Comfortable using computers and software platforms Professional, dependable, and detail-oriented Preferred Experience using Workiz or similar field service management software Previous dispatching experience Customer service or call center experience Experience in the gate, garage door, construction, or home service industry What We Offer $20.00 per hour plus performance bonuses Opportunity for advancement within a growing company Professional and supportive work environment Long-term career growth opportunities Hands-on experience in the gate, fence, and garage door industry Apply Today Please send your resume to: megagateandfences@gmail.com 561-660-4036 Mega Garage Door & Gates Join a team that values professionalism, customer service, accountability, and growth.

Tipo de puesto:

Tiempo completo

Sueldo:

A partir de $20.00 la hora Lugar de trabajo: Empleo presencial