Trusted Adviser/Client Relationship Specialist

Trusted Adviser/Client Relationship Specialist Lakeland Volkswagen Lakeland, FL Job Details Full-time $50,000 - $150,000 a year 14 hours ago Benefits Paid training Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Opportunities for advancement Flexible schedule Qualifications Bilingual Active listening Collaboration Driver's License Mobile devices

Full Job Description Trusted Adviser/Client Relationship Specialist Location:

Lakeland Volkswagen |

Lakeland, Florida Position Type:

Full-Time Join One of Florida's Most Customer-Focused Volkswagen Dealerships At Lakeland Volkswagen, we're not looking for traditional car salespeople. We're looking for professional Trusted Advisers who enjoy helping people make informed decisions and who embrace modern technology to create an exceptional customer experience. Today's customers shop differently than ever before. They research online, communicate by text, email, video, and phone, and expect fast, personalized responses. Our most successful team members are dependable professionals who are comfortable using technology, building relationships, and delivering a world-class experience from the first inquiry through vehicle delivery. If you're self-motivated, dependable, tech-savvy, and ready to earn a six-figure income while helping customers find the right vehicle, we'd love to meet you. What We Offer Competitive compensation with uncapped earning potential Paid training and professional development Medical, Dental, Vision, and 401(k) Career advancement opportunities Strong inventory of new and pre-owned vehicles Modern sales tools and technology Supportive leadership team focused on your success Employee discounts and benefits What You'll Do Respond quickly and professionally to customer inquiries Build relationships through phone, text, email, and personalized video communication Create short video introductions and vehicle walkarounds for prospective customers Guide customers through the purchase and ownership process Utilize CRM technology to manage customer follow-up and appointments Maintain strong product knowledge on Volkswagen vehicles and technology Follow up consistently to create long-term customer relationships Deliver an exceptional customer experience before, during, and after the sale Work collaboratively with team members to achieve individual and dealership goals What We're Looking ForDependability Consistent attendance and punctuality Ability to manage your schedule professionally Reliable transportation and strong personal accountability Technology Confidence Comfortable using smartphones, video messaging, CRM software, texting, email, and digital communication tools Willingness to learn and adapt to new technologies Ability to create personalized video messages for customers Customer-First Mindset Strong communication and relationship-building skills Positive attitude and professional appearance Ability to listen, understand customer needs, and provide solutions Driven to Succeed Competitive and goal-oriented Self-motivated with a strong work ethic Desire to continuously improve and grow professionally Preferred Qualifications Automotive sales experience is a plus, but not required Customer service, hospitality, retail, or sales experience preferred Bilingual candidates are encouraged to apply Valid Driver's License required Ability to work evenings and weekends Compensation Top performers earn well into six figures. Success at Lakeland Volkswagen is based on effort, professionalism, consistency, and commitment to delivering an outstanding customer experience. If you're looking for more than just a job and want to build a long-term career with a growing dealership that embraces technology and innovation, apply today.

Job Type:

Full-time Pay:

$50,000.00 - $150,000.00 per year

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance

License/Certification:

Driver's License (Required) Ability to

Relocate:

Lakeland, FL 33801: Relocate before starting work (Required)

Work Location:

In person